To delete your Fresh4India account, send an email to care@fresh4india.app from the mobile number or email address registered on your account, with the subject line "Delete my account". You can also call us on +91 99238 82344 (6 AM–11 PM, all days) and ask our support team to raise a deletion request on your behalf.
To help us verify it's really you, please confirm the mobile number registered on your Fresh4India account in your request.
We will act on a verified deletion request within 30 days. If you have an order in progress, we'll complete or cancel it first (as applicable) before deleting your account, so that delivery and any refund due to you aren't disrupted.
Deleting your account removes your profile, saved addresses, wallet balance, referral credits and app-activity data from our active systems.
We are required by Indian tax, accounting and consumer-dispute record-keeping law to retain certain order and payment records (e.g. invoices, transaction records) for a defined retention period even after account deletion, after which they are deleted or anonymised. We do not retain your full card number or UPI PIN at any point — those are handled directly by our payment partner, Razorpay, and are never stored by Fresh4India.
For any questions about this process or your data, contact our Grievance Officer: Shailesh Fuladi, Grievance Officer, Gold Star Trading (Fresh4India), 66/4 A, Laxmi Gopal Nivas, Near Durga Mata Mandir, Parvati Darshan, Pune, Maharashtra 411009, email: care@fresh4india.app, phone: +91 99238 82344 (6 AM–11 PM, all days). See also our Privacy Policy.